Returns Policy, ebooks

GMG Training121 Ltd, trading as Training121, is a limited company registered in the Republic of Ireland. Our company registration number is 723388.

At Training121, we strive to provide high-quality digital products that meet the needs and expectations of our customers. As all of our products are digital ebooks, we have a strict no returns or exchanges policy once a purchase has been completed.

By purchasing from our store, you agree to the following terms:

1. No Returns or Exchanges
   Due to the nature of digital products, we do not accept returns, exchanges, or cancellations once an order is placed and the ebook has been delivered. Please carefully review the product details and ensure it meets your needs before purchasing.

2. Instant Access to Products
   Upon successful payment, you will receive instant access to download your ebook(s). Please ensure that you can access and download the product correctly at the time of purchase.

3. Defective or Incorrect Products
   If you experience any issues with accessing or downloading your ebook(s), please contact our customer support team immediately at [email protected]. We will make every effort to resolve any technical issues promptly.

4. Refunds
   Refunds will not be issued for digital products except in cases where there has been an error on our part (e.g., wrong file delivered, technical issues that prevent access). If you believe you've received the wrong product, please reach out to us at [email protected] with your order details, and we will investigate the issue.

5. Customer Support
   If you have any questions or need assistance with your order, please don’t hesitate to contact our customer support team at [email protected]. We’re here to help!

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